I have long and solid experience in service design, business design, digital innovation, design strategy, UX and customer insights and working customer-centric in the public sector, finance, telecom, health and energy.
I am passionate about creating a good customer and user experience and getting result. By applying both qualitative and quantitative methods gaining insights increase customer engagement and build user-friendly products spanning several channels – building a relationship between the user and the product. New ideas, tools and ways of working keep digital innovation fun.
For an up to date CV, take a look at my LinkedIn profile.
Here is also an article from EVRY:
https://employerstories.se/artiklar/evry-har-siktet-installt-pa-kundupplevelse-och-ny-teknik
Stuff I’m proud of:
https://malinfabbri.com/stuff-im-proud-of/
S k i l l s e t
- Service design
- Business design
- Design strategy
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Digital innovation
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Customer insights
- User research
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Interaction design
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User testing, focus groups and interviews
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Personas, target group analysis and customer segmentation
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Market research and analysis
C o n t a c t
If there is anything I can do to help you, feel free to contact me, with the exception of Nigerian bankers, offers of enlarging or reducing my body parts and mind-altering chemicals. For the rest of you, here is my contact info:
Facebook: facebook.com/malin.fabbri
LinkedIn: linkedin.com/in/malinfabbri
Malin Fabbri 